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Help Centre
Everything you need to know about our services, process, pricing, and data security.
FAQ
Yes. A foreign national or NRI can be a director of an Indian private limited company, provided at least one director on the board is a resident of India (someone who has stayed in India for 182 days or more in the previous financial year — Section 149(3) of the Companies Act). Foreign directors need a valid passport, a notarised/apostilled address proof, and a Director Identification Number (DIN), which can be obtained without visiting India. Foreign nationals can also hold up to 100% shareholding in most sectors under the automatic FDI route.
FAQ
A late fee of ₹50 per day (₹25 CGST + ₹25 SGST) applies for GSTR-3B, or ₹20 per day (₹10 CGST + ₹10 SGST) for NIL returns, up to a maximum that depends on annual turnover. In addition, 18% per annum interest is charged on the outstanding tax liability from the due date until payment. Filing even a NIL return on time avoids this entirely — many taxpayers assume no liability means no penalty risk, which is incorrect.
FAQ
For salaried individuals: PAN, Aadhaar, Form 16 (if available), bank statements, and investment proofs for deductions claimed (Section 80C, 80D, etc.). If you have other income — capital gains, rental, freelance receipts — bring the relevant statements (broker contract notes, rent agreements, Form 26AS/AIS) as well. Your previous year's ITR, if available, helps us verify carried-forward losses and prior claims.
Once you upload all required documents, our CA completes filing within 24-48 hours in most cases. You receive the acknowledgement (ITR-V) immediately after submission, and e-verification can typically be completed the same day via Aadhaar OTP or net banking.
The new tax regime offers lower slab rates but disallows most deductions and exemptions (80C, 80D, HRA, home loan interest on self-occupied property, etc.), while the old regime has higher rates but lets you claim these. As a rule of thumb: if your total eligible deductions exceed roughly ₹3.5-4 lakh (varies by income level), the old regime usually works out cheaper; below that, the new regime typically wins. Salaried taxpayers can switch regimes every year; those with business income have more restricted switching rules. Our CA computes both scenarios against your actual numbers before you file, rather than relying on a rule of thumb.
FAQ
We accept UPI, all major debit and credit cards, net banking, and wallet payments through our secure payment gateway. Payments are processed over an encrypted connection and we never store your card details. For corporate clients, NEFT/RTGS bank transfer against an invoice is also available on request.
Our pricing is fixed and transparent — you see the full cost before initiating any service, with no hidden charges. All listed prices are exclusive of 18% GST, which is added at checkout and shown separately on your invoice.
If your assigned CA has not yet started work on your case, you are eligible for a full refund within 48 hours of payment. Once work has commenced, partial refunds may apply depending on the stage reached. Duplicate or erroneous payments are refunded in full regardless of stage.
FAQ
No — the entire process is 100% online. You upload documents and interact with your CA over chat or call, and filings are submitted directly on the relevant government portal by our team. Documents are e-signed using Aadhaar-based OTP e-sign or uploaded as scanned copies. A physical signature or notarisation is needed only in the specific cases the law requires it for — for example, certain company incorporation documents (MOA/AOA subscriber pages) or notarised POAs for some international clients — and we'll tell you upfront if your case needs one.
It depends on the service: ITR filing is completed in 24-48 hours once documents are uploaded; GST registration takes 3-5 working days; company registration (Pvt Ltd/LLP) takes 10-15 working days; TDS return filing takes 2-3 working days. Your assigned CA confirms an accurate, case-specific timeline at the start of the engagement.
FAQ
Yes. We use 256-bit AES encryption for all stored data and TLS 1.3 for data in transit. Documents are stored on AWS servers located in India (Mumbai region) and are never shared with third parties beyond what is required to file on your behalf with the relevant government portal.
FAQ
All CAs on our platform are ICAI-registered with a minimum of 5 years post-qualification experience. Each is independently verified, background-checked, and specialised in a specific service area (income tax, GST, company law, etc.) rather than handling every case type generically.
Once payment is received, our system matches your case to a CA based on the specific service required and current availability. A dedicated CA is typically assigned within 30 minutes during business hours, and you can message or call them directly for the duration of your engagement.
Yes. Post-completion support — including handling of department notices, rectification requests, and responses to routine queries — is included for 1 year after most filings at no extra charge. If a notice requires a fresh, substantive reply (rather than a routine clarification), that is scoped and quoted as a separate engagement.
FAQ
Yes. A foreign national or NRI can be a director of an Indian private limited company, provided at least one director on the board is a resident of India (someone who has stayed in India for 182 days or more in the previous financial year — Section 149(3) of the Companies Act). Foreign directors need a valid passport, a notarised/apostilled address proof, and a Director Identification Number (DIN), which can be obtained without visiting India. Foreign nationals can also hold up to 100% shareholding in most sectors under the automatic FDI route.
A late fee of ₹50 per day (₹25 CGST + ₹25 SGST) applies for GSTR-3B, or ₹20 per day (₹10 CGST + ₹10 SGST) for NIL returns, up to a maximum that depends on annual turnover. In addition, 18% per annum interest is charged on the outstanding tax liability from the due date until payment. Filing even a NIL return on time avoids this entirely — many taxpayers assume no liability means no penalty risk, which is incorrect.
For salaried individuals: PAN, Aadhaar, Form 16 (if available), bank statements, and investment proofs for deductions claimed (Section 80C, 80D, etc.). If you have other income — capital gains, rental, freelance receipts — bring the relevant statements (broker contract notes, rent agreements, Form 26AS/AIS) as well. Your previous year's ITR, if available, helps us verify carried-forward losses and prior claims.
Once you upload all required documents, our CA completes filing within 24-48 hours in most cases. You receive the acknowledgement (ITR-V) immediately after submission, and e-verification can typically be completed the same day via Aadhaar OTP or net banking.
The new tax regime offers lower slab rates but disallows most deductions and exemptions (80C, 80D, HRA, home loan interest on self-occupied property, etc.), while the old regime has higher rates but lets you claim these. As a rule of thumb: if your total eligible deductions exceed roughly ₹3.5-4 lakh (varies by income level), the old regime usually works out cheaper; below that, the new regime typically wins. Salaried taxpayers can switch regimes every year; those with business income have more restricted switching rules. Our CA computes both scenarios against your actual numbers before you file, rather than relying on a rule of thumb.
We accept UPI, all major debit and credit cards, net banking, and wallet payments through our secure payment gateway. Payments are processed over an encrypted connection and we never store your card details. For corporate clients, NEFT/RTGS bank transfer against an invoice is also available on request.
Our pricing is fixed and transparent — you see the full cost before initiating any service, with no hidden charges. All listed prices are exclusive of 18% GST, which is added at checkout and shown separately on your invoice.
If your assigned CA has not yet started work on your case, you are eligible for a full refund within 48 hours of payment. Once work has commenced, partial refunds may apply depending on the stage reached. Duplicate or erroneous payments are refunded in full regardless of stage.
No — the entire process is 100% online. You upload documents and interact with your CA over chat or call, and filings are submitted directly on the relevant government portal by our team. Documents are e-signed using Aadhaar-based OTP e-sign or uploaded as scanned copies. A physical signature or notarisation is needed only in the specific cases the law requires it for — for example, certain company incorporation documents (MOA/AOA subscriber pages) or notarised POAs for some international clients — and we'll tell you upfront if your case needs one.
It depends on the service: ITR filing is completed in 24-48 hours once documents are uploaded; GST registration takes 3-5 working days; company registration (Pvt Ltd/LLP) takes 10-15 working days; TDS return filing takes 2-3 working days. Your assigned CA confirms an accurate, case-specific timeline at the start of the engagement.
Yes. We use 256-bit AES encryption for all stored data and TLS 1.3 for data in transit. Documents are stored on AWS servers located in India (Mumbai region) and are never shared with third parties beyond what is required to file on your behalf with the relevant government portal.
All CAs on our platform are ICAI-registered with a minimum of 5 years post-qualification experience. Each is independently verified, background-checked, and specialised in a specific service area (income tax, GST, company law, etc.) rather than handling every case type generically.
Once payment is received, our system matches your case to a CA based on the specific service required and current availability. A dedicated CA is typically assigned within 30 minutes during business hours, and you can message or call them directly for the duration of your engagement.
Yes. Post-completion support — including handling of department notices, rectification requests, and responses to routine queries — is included for 1 year after most filings at no extra charge. If a notice requires a fresh, substantive reply (rather than a routine clarification), that is scoped and quoted as a separate engagement.